Privacy Policy

Welcome to Anurag Medicose (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our medical shop application.

By using the Anurag Medicose app, you agree to the terms described in this Privacy Policy.

1. Information We Collect

a. From Delivery Boys During Registration (by Delivery Boy or Admin):

• Full Name
• Email Id
• Mobile Number
• Address

b. From Customers During Registration (by Delivery Boy):

• Full Name
• Delivery Address
• Mobile Number
• Prescription Details (where applicable)

c. From App Usage:

• Order history and delivery records
• Real-time location data (with permission, for delivery tracking)
• Communication logs (for support and delivery coordination)

2. How We Use Your Information

We use the information collected to:

• Register and manage delivery boys and customers
• Authenticate user identity
• Process and manage medicine delivery orders
• Track delivery status and update customers
• Facilitate secure payments and settlements
• Comply with applicable legal and healthcare regulations
• Enhance user experience and improve our app features

3. Sharing of Information

We do not sell or rent your personal data to third parties. Information may be shared with:

• Authorized delivery personnel (only relevant data needed for delivery)
• Partner pharmacies or medical suppliers (for fulfilling orders)
• Legal or regulatory authorities when required by law

4. Data Retention

We retain personal information as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law. Once your account is deactivated, we may retain limited data for legal, audit, or operational reasons.

5. Data Security

We use industry-standard practices and technical safeguards to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw your consent at any time (subject to certain legal exceptions)
• Lodge a complaint with data protection authorities, if applicable

For any such requests, please contact us at the information provided below.

7. Children’s Privacy

The Anurag Medicose app is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app, and the updated policy will take effect immediately upon publication.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Anurag Medicose

• Email: anuraggoel301@gmail.com
• Phone: +91 9211452547